Practice app support
Practice app support.
Help with Vanta Practice, the player app, on iOS, Android and Apple Watch. Most of it is below. If yours is not, write to us.
Quick answers.
The six things people write in about most.
Getting started
Download the app, make a profile, and start your first session. It takes about a minute.
Apple Watch setup
Install the companion app on the watch from the Watch app on your iPhone.
Offline
Practise anywhere with no signal. Sessions sync on their own when you are back online.
Sync trouble
Pull down to refresh, check you are signed in, or close the app and open it again.
Coach connection
Accept the request your coach sends to share your practice with them. Disconnect whenever you like.
Your stats
The Stats tab has your percentages and how they are moving, filtered by date and shot type.
Frequently
asked questions
How do I track a practice session?
Open the app and tap Start Practice. Choose your shot type, free throws or three-pointers for example, then tap Make or Miss for each shot. Tap End Session when you are done.
How does Apple Watch integration work?
Make sure the app is installed on your Apple Watch. Start a practice from the watch, then use the digital crown or a tap to log makes and misses. The session syncs when you end it.
Can I practise with no signal?
Yes. The app works fully offline. Sessions are stored on your device and sync on their own when you are back online.
How do I view my progress over time?
The Stats tab shows your shooting percentages, how often you practise and how the numbers are moving. You can filter by date range and shot type.
How do I connect with my coach?
Your coach sends a connection request through the app. Accept it to share your practice data with them, and disconnect at any time in Settings.
How do I create an account?
You do not need one for basic tracking. To sync across devices or connect with a coach, tap Create Account and sign up with your email.
Can I delete my practice data?
Yes. Settings, then Data and Privacy, then Delete Data removes your practice history. It cannot be undone.
What shot types can I track?
For basketball: free throws, three-pointers, mid-range, layups and custom positions. For netball: goal circle shots and long-range attempts.
Still stuck?
Send us a message. Include your phone and its version if it is a bug.
Contact practice app support
Include your device and OS version if it is relevant.
